Last Updated: January 1, 2025

Notice at Collection

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), we are required to provide you with this Notice at Collection at or before the time we collect your personal information.

What We Collect

Category of Personal Information
Purpose of Collection
Contact Information (name, phone, email)
To match you with a licensed personal injury attorney and contact you about your inquiry
Injury & Accident Details
To assess general eligibility and route your inquiry appropriately
Device & Usage Data (IP address, browser, pages visited)
To operate and improve our website
Communications Records
To maintain records of your interactions with our team

How Long We Retain It

We retain personal information for up to 3 years from the date of collection, unless you request earlier deletion or applicable law requires otherwise.

Do We Sell or Share Your Information?

ClientMax LLC (d/b/a Accident Help) does not sell your personal information to third-party data brokers or advertisers. We may share your information with licensed personal injury attorneys for the purpose of fulfilling your referral request, and with service providers who help us operate our platform (such as CRM and analytics vendors). These disclosures are made solely to provide you with the Services.

Your Rights

  • Right to know what personal information we collect and how it is used
  • Right to request deletion of your personal information
  • Right to correct inaccurate personal information
  • Right to opt out of the sale or sharing of personal information
  • Right to limit use of sensitive personal information
  • Right to non-discrimination for exercising your rights

How to Exercise Your Rights

To submit a privacy request, contact us at: Email: support@accidenthelp.co / Phone: (888) 555-0100 / We will respond within 45 days of receiving a verifiable consumer request.

📱 SMS DATA NOTICE

If you provided your phone number, you consented to receive SMS messages from ClientMax LLC (d/b/a Accident Help). We do not share your mobile number with third-party marketers. Reply STOP to opt out at any time.