Accident Help Privacy Policy
Política de privacidad en EspañolThis Privacy Policy describes how ClientMax LLC (d/b/a Accident Help) collects, uses, and shares information when you use our website and referral services.
📱 SMS / A2P MESSAGING — YOUR CONSENT
By providing your phone number and submitting our intake form, you consent to receive SMS/MMS messages from ClientMax LLC (d/b/a Accident Help) and from matched personal injury attorneys via application-to-person (A2P) messaging. Message frequency varies (up to 4/week from us). Standard message and data rates may apply. Text STOP to opt out. Text HELP for help. We will never sell your phone number.
Who We Are
ClientMax LLC (d/b/a Accident Help) is a referral and matching service. Not a law firm. Registered in Florida.
Information We Collect
- Contact information (name, phone, email, state)
- Injury information (accident type, date, medical treatment)
- Device information (IP, browser, OS, referring URL)
- Usage data (pages, clicks, session)
- Communications records
How We Use Your Information
- Match you with licensed attorneys
- Contact you via phone, email, or SMS
- Operate and improve Services
- Comply with legal obligations
- Send educational content with consent
How We Share Your Information
- Matched attorneys
- Service providers (CRM, analytics)
- Legal requirements
We do not sell your personal information to third-party data brokers or advertisers.
SMS Messaging & A2P Compliance
- Opt-out: Reply STOP
- Help: Reply HELP
- Frequency: Up to 4 messages per week
- Rates: Standard rates may apply
- No sharing: Your mobile number will never be shared with third-party marketers
California Privacy Rights (CCPA/CPRA)
Rights to know, delete, opt out, and non-discrimination. Contact: support@accidenthelp.co or (888) 555-0100.
Security
Industry-standard SSL encryption, access controls, and regular audits.
Data Retention
Retained for up to 3 years unless deletion is requested.
Children's Privacy
Not directed to individuals under 18.
Changes to This Policy
Effective Date is updated when changes are made.
Contact Information
Privacy Team / support@accidenthelp.co / (888) 555-0100