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Effective Date: January 1, 2025

Accident Help Privacy Policy

Política de privacidad en Español

This Privacy Policy describes how ClientMax LLC (d/b/a Accident Help) collects, uses, and shares information when you use our website and referral services.

📱 SMS / A2P MESSAGING — YOUR CONSENT

By providing your phone number and submitting our intake form, you consent to receive SMS/MMS messages from ClientMax LLC (d/b/a Accident Help) and from matched personal injury attorneys via application-to-person (A2P) messaging. Message frequency varies (up to 4/week from us). Standard message and data rates may apply. Text STOP to opt out. Text HELP for help. We will never sell your phone number.


Who We Are

ClientMax LLC (d/b/a Accident Help) is a referral and matching service. Not a law firm. Registered in Florida.

Information We Collect

  • Contact information (name, phone, email, state)
  • Injury information (accident type, date, medical treatment)
  • Device information (IP, browser, OS, referring URL)
  • Usage data (pages, clicks, session)
  • Communications records

How We Use Your Information

  • Match you with licensed attorneys
  • Contact you via phone, email, or SMS
  • Operate and improve Services
  • Comply with legal obligations
  • Send educational content with consent

How We Share Your Information

  • Matched attorneys
  • Service providers (CRM, analytics)
  • Legal requirements

We do not sell your personal information to third-party data brokers or advertisers.

SMS Messaging & A2P Compliance

  • Opt-out: Reply STOP
  • Help: Reply HELP
  • Frequency: Up to 4 messages per week
  • Rates: Standard rates may apply
  • No sharing: Your mobile number will never be shared with third-party marketers

California Privacy Rights (CCPA/CPRA)

Rights to know, delete, opt out, and non-discrimination. Contact: support@accidenthelp.co or (888) 555-0100.

Security

Industry-standard SSL encryption, access controls, and regular audits.

Data Retention

Retained for up to 3 years unless deletion is requested.

Children's Privacy

Not directed to individuals under 18.

Changes to This Policy

Effective Date is updated when changes are made.

Contact Information

Privacy Team / support@accidenthelp.co / (888) 555-0100

TABLE OF CONTENTS

  • Who We Are
  • Information We Collect
  • How We Use Your Info
  • How We Share Your Info
  • SMS & A2P Compliance
  • California Rights (CCPA)
  • Security
  • Data Retention
  • Children's Privacy
  • Changes to This Policy
  • Contact Us
Accident Help

A free resource connecting injured people with licensed personal injury attorneys across the United States. We are not a law firm.

Case Types

  • Motor Vehicle Accident
  • GLP-1 Drug Injuries
  • Mass Tort / Class Action
  • Workers' Compensation
  • Slip Trip & Fall
  • Rideshare Accident
  • Medical Malpractice

Resources

  • Blog & Guides
  • Know Your Rights
  • State Laws
  • FAQ
  • YouTube Channel
  • En Español

Legal Info

  • Terms of Use
  • Privacy Policy
  • Notice at Collection
  • Do Not Sell My Info
  • Accessibility
  • Disclaimers

Support

  • Talk to Us
  • For Law Firms
  • Communication Opt-Out
  • Give Us Feedback
  • Site Accessibility
★ Trusted by thousands of injured Americans

Connecting victims with the right help

ClientMax LLC (d/b/a Accident Help) is a referral service only. We are not a law firm and do not provide legal advice. All attorney connections are made to licensed, independent personal injury attorneys in your state.

Terms of UsePrivacy PolicyNotice at CollectionDo Not Sell My Personal InformationContact UsCommunication Opt-OutAccessibility

ClientMax LLC (d/b/a Accident Help) is a referral and matching service — not a law firm. We do not provide legal advice, legal representation, or any legal services of any kind. No attorney-client relationship is created by using this website or submitting your information. By submitting your information, you consent to be contacted by a licensed personal injury attorney and by ClientMax LLC (d/b/a Accident Help) via phone, email, or SMS text message, including by automated means. Standard message and data rates may apply. You may opt out at any time by replying STOP to any SMS message. This consent is not a condition of receiving services.

© 2025 ClientMax LLC d/b/a Accident Help. All rights reserved. AccidentHelp.com

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